neurocare Centers of America - Nashville Neurocare Therapy

2001 Mallory Ln Ste 304, Franklin, TN 37067, USA4.9(8 Google reviews)

Reviewed by our medical & editorial team · Updated November 2, 2026

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Photos via Google Maps listing.

About neurocare Centers of America - Nashville Neurocare Therapy

Nashville Neurocare Therapy's Cool Springs clinic in Franklin is led by Medical Director Dr. W. Scott West, a board-certified psychiatrist. The team includes psychiatrists, registered nurses and certified technicians.

The practice is known for TMS therapy and also provides psychiatric evaluations and medication management. Spravato (esketamine) is offered at its affiliated Green Hills location. The clinic works with many major insurance plans.

Conditions we treat

Services offered

  • Medication management
  • Spravato (esketamine)
  • TMS

Inside the practice

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Location & hours

2001 Mallory Ln Ste 304, Franklin, TN 37067, USA

Get directions

Hours of operation

Closed now
Monday
8:30 AM – 5:00 PM
Tuesday
8:30 AM – 5:00 PM
Wednesday
8:30 AM – 5:00 PM
Thursday
8:30 AM – 5:00 PM
Friday
8:30 AM – 5:00 PM
Saturday
Closed
Sunday
Closed

Insurance accepted

Aetna
Anthem BCBS
Carelon Behavioral Health
BlueCross BlueShield of Tennessee
Humana
Cigna
Medicare
Tricare
UnitedHealthcare / Optum
Ambetter
Multiplan

Always confirm coverage with the clinic — plan networks change.

Patient reviews

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What patients say on Google

“I’ve been with this group for a long time, and can’t say enough good things about them. From those who work the desk, management, techs, people behind the scene, and an exceptional nurse practitioner; my life has been changed. The office also does an exceptional job working with insurance for approval of TMS!”
Lindsey
“Going here was the best decision I ever made. After almost 10 years of depression I can now say I am free. I went in with intentions of getting TMS and finding a regimen that would actually help me. We found it and the fog has finally lifted and I feel like I am actually breathing for the first time in a long time. If you are feeling hopeless, this is a real option. Remission is possible!”
Jordan Garcia
“The entire staff was professional and extremely welcoming. They were all helpful, knowledgeable, and very comforting for my son to open up to. Because of Dr. West and his team, my son received top knotch TMS therapy. Desiree truly made my son feel as though he was finally heard and genuinely cared for which is an obstacle that most people haven't been able to accomplish. In the end, they not only helped him with his depression, but his anxiety and PTSD symptoms were significantly reduced as well. I can't praise them enough!!! IF YOU WANT EXCELLENT THERAPY WITH IMPECCABLE RESULTS...THIS IS THE PLACE TO GO!!! They all devote themselves to the best patient care I've seen, and I'm very grateful that I found the them for my son. We had tried everything for years and nothing worked until I discovered Nashville Neurocare. My love will walk with them forever for giving my son another chance to experience happiness in his heart with a smile on his face... something he hadn't felt in years.”
angelia jackson
“I have had treatment-resistant clinical depression since childhood. I learned about TMS from a television news program, and after researching the medical practices in the Nashville area, I discovered Nashville Neurocare and Dr. Scott West, and began the TMS treatments. This proved to be a life-changing decision, since after completing the recommended number of treatments, I experienced, for the first time, life without the dark cycles of depression that interrupted my goals and activities and also sapped my energy and motivation. The practitioners and staff at Nashville Neurocare have found an ideal balance between scientific expertise and genuine concern for the patient’s wellbeing. Without reservation, I can recommend the Cool Springs location to anyone who continues to suffer from depression.”
Lynette Ingram
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